Family Time Support Worker

Competition Number: 1566

Date Posted: March 16, 2023

Job Type: Casual

Application Deadline: Until Filled

The Family Centre has a strong reputation for providing quality services basing our work on research and evidence based practices. We pride ourselves on providing leading edge training and strong, reflective supervision. Our intention is to create a healthy organization that is intelligent in its response to community issues and intentional about our respectful treatment of each other. We have a strong focus on Trauma Informed Care for the communities we support, as well as our staff teams. The Family Centre strives to hire a diverse team of employees, reflecting the diverse communities we support.


The Family Centre exists to support families and children to help them flourish and to help people engage with one another in order to promote healthy, safe, and economically viable communities.


Healthy families in healthy communities.

The Role: 

The Family Time Support Worker (FTSW) provides support to marginalized children and families who have Children’s Services involvement. This includes a significant proportion of First Nations, Metis and Inuit families, as well as, Refugee and first-generation Canadian families that have experienced the impacts of trauma and multigenerational abuse and neglect. The FTSW supports family time between parents and their children in the community and in client homes. FTSWs are actively engaged in hand-over-hand teaching with a focus on supporting parent-child attachment, reinforcing parent’s strengths, and bolstering parenting skills by sharing content such as structure and routine, child development, play and positive discipline practices. FTSWs support parents and children to successfully enjoy their family time together. FTSWs often transport children to and from supported family time. Additionally, FTSWs may provide occasional childcare.


  • Students, Diploma or Degree in Human Services Field, or with related experience
  • Experience working with Child & Family Services and CSD beneficial
  • Experience working with families from diverse cultures, especially Indigenous families
  • Proficient oral and written communication skills

Mandatory Requirements: 

  • Police Check and Child Welfare Intervention Record Check completed within the last 6 months
  • Registration with a professional body, if eligible (such as RSW)
  • ASIST Suicide Intervention Training and First Aid-Level C CPR, required within 3 months of start date
  • Valid class 5 driver’s license, reliable vehicle for daily use and liability insurance, as well as a 5 year driver abstract 


  • Strong interpersonal skills and boundaries to help establish good working relationships with clients and colleagues
  • Ability to problem solve with a non-confrontational approach
  • Reliable and flexible availability, including some evenings and weekends
  • Ability to respond to crisis situations in a calm manner
  • A humble and respectful learning approach towards different cultures 

Key Responsibilities 

  • Supporting family time between children and parents with Children’s Services involvement
  • Objective completion of formal documentation
  • Attend trainings and supervision meetings as required

What to Expect: 

  • Training – comprehensive onboarding/orientation process which includes service specific training, and agency wide core training.
  • Feedback – a strong supervision model that provides regular formal and informal opportunities for feedback


  • $19.39 per hour
  • Mileage compensation
  • Ongoing paid training

Please send your resume and cover letter to: 

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted. If contacted for an interview, candidates will have the option to participate via video call. The Family Centre is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

The Family Centre acknowledges that we are on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the Cree, Saulteaux, Blackfoot, Métis, Dene, and Nakota Sioux. We acknowledge all the many First Nations, Métis, and Inuit whose footsteps have marked these lands for centuries.

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