Roots & Wings Worker

Competition Number: 1518

Date Posted: September 9, 2021

Job Type: Full-Time Position

Application Deadline: Until Filled

The Family Centre has a strong reputation for providing quality services basing our work on research and evidence-based practices. We pride ourselves on providing leading-edge training and strong, reflective supervision. We intend to create a healthy organization that is intelligent in its response to community issues and intentional about our respectful treatment of each other. We have a strong focus on Trauma-Informed Care for the communities we support, as well as our staff teams. The Family Centre strives to hire a diverse team of employees, reflecting the diverse communities we support.


The Family Centre exists to support families and children to help them flourish and to help people engage with one another to promote healthy, safe, and economically viable communities.


Healthy families in healthy communities.

The Family Centre is looking for candidates who are interested in challenging opportunity, frontline social work, providing support to families. The outcome of the Roots and Wings interventions is that families improve their level of functioning as demonstrated through resiliency growth.  Caregivers provide a safe, supportive environment for their children, reducing risk factors and enhancing family protective factors, which will improve their child’s learning potential.  Caregivers improve the connection to each other, their extended family and peer supports, workplaces, and their communities.  Caregivers become positive actors within their school and community, encouraging children in school attendance, academic achievement, and social and community involvement.  Children in families see themselves as having the potential for future success; and demonstrate a reduction in high-risk behaviors, and an increase in positive behaviors and development of positive goals.  The position reports to the Manager of Community Initiatives at The Family Centre.


  • Degree in Social Work, Human Services or equivalent education and experience
  • 2 years’ experience working with families and children
  • Ability to work in an integrated partnership with schools and/or CSD team environment
  • Eligibility for membership in a professional organization
  • Effective communication skills with a wide range of individuals.
  • Ability to work in an integrated service team
  • Knowledge of community resources
  • Computer Literacy
  • Caseload management skills (formal and informal)
  • Police Criminal Record Check and Child and Youth Information Systems Check (must have to start employment and renewed every 3 years)
  • Enhanced Police Intervention Check approved through Edmonton Police Services
  • Standard First Aide-16 Hours and ASIST Suicide Intervention Training-14 Hours (must have within 3 months of employment and refreshed every 3 years)
  • Indigenous Practice Training (8 hours within the first twelve months of employment and every year thereafter)
  • 2 million Vehicle Liability Insurance and Driver’s Abstract


Successful candidates will demonstrate the following competencies:

  • Interpersonal skills to help establish good working relationships with families and stakeholders
  • Ability to establish clear boundaries and be sensitive to individual needs
  • Ability to problem solve and work in a team environment
  • Be a Brand Ambassador
  • Excellent organizational skills, flexible and creative problem-solving skills
  • Ability to facilitate various Practice Guides with caregivers, such as the Ages and Stages Questionnaire or Adult Resilience Measure


The Roots and Wings Worker maintains a caseload of 8 to 10 at a time, with whom they will provide intentional therapeutic work to address complex issues.

We work with caregivers to help them create wholesome family environments.

  • Provide in-home family support
  • Teach parenting skills
  • Improve communication skills between caregivers and caregiver/child
  • Provide emotional support
  • Assist isolated caregivers in developing positive peer relationships
  • Address issues that are interfering with positive parenting, such as addictions, domestic violence, etc.
  • Assist caregivers with overcoming barriers related to poverty: food/nutrition, medical/dental care, housing, personal identification, furniture, clothing, etc.

We work with children and youth to help them acquire developmental strengths.

  • Foster developmental strengths through positive adult relationships (caregivers, teacher, community member, sports coach, school custodian, mentor, etc.)
  • Support caregivers to build on their child’s strengths, needs and interests
  • Assist caregivers with accessing therapeutic assistance for children who have experienced trauma, stress, abuse, neglect, etc.

We work with school personnel to build effective, safe, nurturing environments. 

  • Build a bridge between school and caregivers
  • Promote attendance at parent/teacher interview
  • Attend, alongside caregiver, school events that request parent involvement
  • Assist caregiver with developing an interest in and establishing a process to engage in their child’s learning at school (homework time, school attendance, etc.)
  • Assist school administration with developing a school that is welcoming and strength based place for all students and their families

We work with community actors to build safe and caring neighborhoods.

  • Link families to community supports and resources
  • Support and advocate for the caregiver when they are learning how to navigate through systems
  • Encourage caregivers to get to know their community and get involved in making/keeping it a safe and caring neighborhood (Neighborhood Watch, Crime Councils, Revitalization Committee, etc.)


  • Training – comprehensive onboarding/orientation process with includes service specific training, and agency-wide core training.
  • Feedback – a strong supervision model that provides regular formal and informal opportunities for feedback
  • Performance coaching – formal and informal coaching regarding the development of personal and professional growth and development.


Our vision is healthy families in healthy communities. Accordingly, it is our responsibility to promote the health and safety of all employees, contractors, interns, practicum students, volunteers, visitors and those we serve by reducing the risks of COVID-19 through vaccination as per AHS guidance.

All employees, contractors, interns, practicum students and volunteers hired by The Family Centre after October 15, 2021, will be required to be fully immunized, as per AHS standards, against COVID-19. Should you require accommodation at any point during the recruitment process, please indicate in your application.


(Based on full time working hours 36.5 per week; possibility of additional varying Full Time Equivalency positions that may be offered)

The Family Centre is committed to employee wellbeing and development. The comprehensive compensation package offered to employees reflects those values and is competitive within the marketplace.

  • $44,537 to $57,396 annually
  • Manulife Health Benefit Plan
  • Wellness Program
  • 3 weeks’ vacation
  • RRSP matching
  • Ongoing paid training

Please send your resume to:

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted. If contacted for an interview, candidates will have the option to participate via video call. The Family Centre is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

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