Going to counselling may feel like a big step, but we’ve made accessing counselling easier. 

Often, just one session may be enough to help you think more clearly and work through your own solution when you are feeling stuck. Our mental health therapists can help you understand your situation better and figure out ways to move successfully through it. 

No matter what you’re going through, please know that help is available. 

Goal-Oriented counselling is suitable for:

  • Relationship challenges, including separation and divorce
  • Depression
  • Stress and anxiety
  • Addictions
  • Grief, separation, and loss
  • Parenting challenges and conflict
  • Child and adolescent development and behaviour
  • Domestic abuse prevention
  • Trauma and change
  • Sexual orientation and gender identity
  • Sexual abuse
  • Sexuality and intimacy
  • Anger problems
  • Health issues
  • Personal growth
  • Self-esteem
  • Adjusting to life in Canada

When is counselling available?

  • Counselling is available over the phone, online, and in person
  • Drop-in counselling is available at the Family Centre Monday - Friday, 10 AM - 3 PM

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  • If you'd like to set up a phone or online counselling session, please let us know through the chat, email or phone
  • We will then connect with you with the first available mental health therapist

 Who can access counselling?

Anyone aged 16 or over can access counselling; no referrals or appointments are needed.

Children under 16 can talk to a therapist with their parents’ consent. Parents must talk with the therapist first. 

How much does it cost?

Your first session is free of charge.

Following appointments are $180 per session. Subsidized counselling is available. We will determine your fee after your first session.

If you have insurance or extended health benefits, email counselling@familycentre.org for more information or if you plan to use your benefits for counselling.

How does counselling work?

  • Counselling is available over the phone, online, and in person
  • Drop in for in-person counselling, or contact us through the chat, email or phone to get started with phone or online counselling
  • Sessions are 50 minutes in length.
  • The therapist will focus on your strengths and abilities to help you create a plan for the change you most want in your life.
  • Our counselling is solution-focused and goal-oriented.
  • If required, follow-up appointments are booked directly with the therapist at the end of your first session.
  • We follow AHS guidelines for in-person sessions.
    • You will be provided a mask and hand sanitizer
    • Counselling offices are disinfected between each appointment and allow for physical distancing
    • Your therapist can provide more details


Can children talk with a therapist?

Children under 16 years old can talk to a mental health therapist with their parents’ consent, but parents must talk to a therapist first. We don't talk with children for the first session, even when the counselling is for them. 

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