Youth Connector

Competition number: 1453

Date posted: September 22, 2020

Job type: Full time position

Application deadline: Until Filled

The Family Centre has a strong reputation for providing quality services basing our work on research and evidence-based practices. We pride ourselves on providing leading-edge training and strong, reflective supervision. We intend to create a healthy organization that is intelligent in its response to community issues and intentional about our respectful treatment of each other. We have a strong focus on Trauma-Informed Care for the communities we support, as well as our staff teams. The Family Centre strives to hire a diverse team of employees, reflecting the diverse communities we support.

Mission: The Family Centre exists to support families and children to help them flourish and to help people engage with one another to promote healthy, safe, and economically viable communities.

Vision: Healthy families in healthy communities.

The Role

The Family Centre is looking for a motivated and highly skilled individual who is interested in challenging frontline social work.  The Youth Connector provides community based support to youth who are lacking permanency. This includes a significant proportion of First Nations, Metis and Inuit and first generation Canadian families and youth who have experienced the impacts of trauma and multigenerational abuse and neglect. The Youth Connector was conceived in order to support the concept of furthering relational, legal, cultural and physical permanency for Children’s Services involved youth and young adults whom are disconnected from their families, communities and culture, and may be engaged in high risk activities.

The Family Centre has been working with community partners to build long term, promotional approaches to reverse the trend that an increasing proportion of our community’s children are at high risk and lacking a sense of belonging.  In our efforts to address the increasing number youth and young adults (up to age 24) that are disenfranchised we have developed a conceptual framework to focus on healthy and safe communities whereby children/youth live, grow and develop in community. This model has five fundamental constructs.

  • Community based model: A relational, community based framework allows for hundreds of relationships with children and families, some that never attain active status or come in and out of the system more fluidly building on the success of previous engagements.
  • Ecological Approach: Looking at the child within family, within the school and community. Attempting to build capacity in all of those areas to work towards sustainable change.
  • Resiliency Theory: Resiliency research has been helpful in providing us with a language or philosophical perspective. It has also given us a way to understand the correlation between protective factors (developmental strengths) and risk factors such as violence, addiction, sexual acting out.
  • Collaborative Work: Collaborative approach honoring all professions and agencies. Raising children within community takes all of us. The key is how do we work together to continue to reduce funding, professional and practice silos.
  • Promotion/Prevention/Intervention/interdependence: To ensure that children are reunited with families more quickly, to increase placement stability, to decrease re-entry to services, requires long term sustainable goals that focus on healthy and safe communities whereby children live, grow and develop in family settings.


  • Degree in Human Services Field, with related experience
  • When eligible, application to and maintenance of membership in a professional organization
  • A minimum of 5 years’ experience working with youth and families
  • Experience working with Children’s Services and CSD beneficial
  • Experience working with families from diverse cultures, including Indigenous youth and families
  • Knowledge, skills and abilities to work with people who have experienced trauma
  • Understanding of community development approaches
  • Understanding of the Child, Youth, and Families Enhancement Act
  • Proficient oral and written communication skills
  • Case management and facilitation skills
  • Current certification in First Aid and Level C CPR
  • Current ASIST Suicide Intervention Training
  • Police Check and Child Welfare Intervention Record Check completed within the last 6 months
  • Valid driver’s licence, reliable vehicle capable of transporting children in the backseat, and liability insurance


  • Strong interpersonal skills to help establish good working relationships with clients and colleagues
  • Ability to establish clear boundaries and be sensitive to the individual needs of each youth and their family
  • Ability to work in a team environment
  • Ability to problem solve with a non-confrontational approach
  • Reliable and flexible availability, including some evenings and weekends
  • Excellent organizational skills and detail oriented
  • Ability to respond to crisis situations in a calm manner

Key Responsibilities

  • In partnership with Children’s Services and the youth and families, develop relevant service plans that address the physical, mental, emotional and spiritual needs of youth
  • Utilize assessment tools to support the determination and fulfillment of goals
  • Assist youth to connect with natural and community resources, including identifying, strengthening, and reconnecting family, kin, and friends using kinship mapping, family finding tools, genograms, and ecomaps
  • Coordinate and facilitate meetings with the youth and services providers from within The Family Centre and external to The Family Centre
  • Use the Permanency Rating Scale to support legal, relational, and cultural permanency planning as well as youths’ understanding of their stories and hopes for their future
  • Complete formal documentation including regular contact notes, the Family Assessment Form, and monthly reports
  • Assess ongoing risk for youth and safety plan accordingly within the Signs of Safety framework
  • Use a Trauma Informed Care approach to support youth in exploring and understanding how what happened to them affects them now – using the Adverse Childhood Experiences questionnaire as a tool for this
  • Provide on-call support to youth 24/7 on a rotational basis (approximately every 10 weeks)
  • Work within a flexible schedule which includes evening and weekend work regularly

What to Expect

  • Training – comprehensive onboarding/orientation process which includes service specific training, and agency wide core training.
  • Feedback – a strong supervision model that provides regular formal and informal opportunities for feedback
  • Performance coaching – formal and informal coaching regarding the development of personal and professional growth and development.


The Family Centre is committed to employee well-being and development. The comprehensive compensation package offered to employees reflects those values and is competitive within the marketplace.

  • $47,210 to $61,417 annually
  • Competitive Health Benefit Plan
  • 3 weeks’ vacation
  • RRSP matching
  • Ongoing paid training
  • Mileage and parking compensation

Please send your resume and cover letter to:

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted. The Family Centre is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

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