About us

Whether embarking on one of life’s most exciting adventures—like getting married or having children—or going through a challenging, traumatic situation, The Family Centre will help you move forward positively.

Family love. Smiling and enjoying time outdoor

We can support you to navigate through change, raise healthy children, develop strong and healthy relationships, and heal from trauma.

Whether embarking on one of life’s most exciting adventures—like getting married or having children—or going through a challenging, traumatic situation, The Family Centre will help you move forward positively. We can support you to navigate through change, raise healthy children, develop strong and healthy relationships, and heal from trauma. 

The Family Centre is a safe space for everyone. People of all ages, cultures, ethnicities, experiences, gender expressions, gender identities, religions, and sexual orientations are welcome to access our services.

We are a charitable organization and thankful to our donors and funders that let us continue serving our community. As a non-profit organization, 100% of profits generated go back into our programming to support mental health and community-based programming for children, youth, adults, families, and seniors in need through free, low-cost, or subsidized access to our services.

 

 

Our services include:

 

Classes for couples, parents, individuals, and organizations

Counselling

Interpretation and translation in over 60 languages 

Mental health therapists, coaches, and family support workers in several Edmonton schools

Child, Youth & Family Support Services with Child and Family Services

All in for Youth

Neighbourhood Empowerment Team (NET)

Employee and family assistance program (FSEAP)

The Rainbow Pages resource guide of the supports available to LGBTQ+ youth and the youth-serving community in Edmonton 

Vision: Healthy families in healthy communities.

Mission: The Family Centre exists to support families and children to help them flourish and to help people engage with one another in order to promote healthy, safe, and economically viable communities.

 

 

Our History

In the 1920s, The Family Centre distributed food and clothing to those in need before social safety nets existed. As government and other agencies took over that role, our focus shifted to delivering professional counselling and in-home support to parents—key services we offer to this day.

The Family Centre was incorporated in 1942, striking its first citizen-based board of directors and becoming a member of the Community Chest (now United Way of the Capital Region). Our funding partners have expanded over the years to include the City of Edmonton, Alberta Human Services, Alberta Justice, and other private and public foundations.

Currently we have a wide breadth of over 350 personnel including: educational facilitators, family connectors, family preservation workers, family support workers, interpreters, kinship support workers, parental support workers, psychologists, social workers, therapists, workplace support specialists, youth connectors, and youth reunification workers. Each year we proudly serve over 20,000 people, in addition to over 100 corporate and government clients as a member of the Family Services Employee Assistance Program (FSEAP) network.

Accreditation

The Family Centre is accredited by the Council on Accreditation (COA); an international, independent, not-for-profit organization dedicated to improving the delivery of social services. COA accreditation signifies that our agency has voluntarily undergone a rigorous evaluation process and that our service offering meets or exceeds industry best practices.

Trauma-informed care certification

The Family Centre is certified in trauma-informed care. 

Community  Connections of  Washington, DC, is regarded as national and international experts in the areas of trauma-specific and trauma-informed care.  Using the extensive Creating Cultures of Trauma-Informed Care Fidelity Rating scale, Community Connections evaluates and rates organizations as trauma-informed.

Community Connections is proud to certify The Family Centre of Edmonton, Alberta as certified in the Creating Cultures of Trauma-informed care model on October 27, 2020.

 

Board of Directors

The Family Centre is extremely fortunate to be governed by the following volunteer board members who give their time so that we may continue to improve the lives of families and individuals within our communities.

Page Stuart Chair

John Cotton Vice Chair

Faye Rault Treasurer

David Anderson Director

Sophia Kasozi Director

Irene Fraser Director

Jade Gagnon Director

Dylan Hassel Director

Gerard MacLellan Director

Catherine Coughlan Director

Kathy Vasko Director

 

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