Family Connector

Competition Number: 1605

Date Posted: April 14, 2023

Job Type: 10 Full -Time positions. 

Application Deadline: Until Filled

Why work with us:

The Family Centre is looking for family support workers who enjoy and are good at building working relationships with families and other parties and who have excellent problem-solving, organizational, and collaboration skills. We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more. 

What you will be doing:

As a Family Connector (FC), you will provide in-home and community-based support to vulnerable children and families who have Children’s Services involvement. Your caseload will be comprised of primarily Indigenous families and individuals who have experienced trauma and multigenerational abuse and neglect. Operating on a flexible work schedule which include some evenings and weekends, you will build therapeutic relationships with parents through the use of basic counselling skills and a trauma informed care approach; thereby increasing capacity. You will work as a member of a collaborative team and are ultimately responsible for the coordination, initiation and mobilization of internal and external resources required to meet the service plan objectives as determined with Children’s Services and the families we work with.

  • Manage a caseload of families
  • Support family time between children in care and their parents and/or significant others in their life. Amplify caregiver's strengths while modelling and teaching parenting skills, child development, play, structure and routine, and positive discipline. 
  • Support children and parents to connect with their culture and including supporting Indigenous families to participate in ceremony
  • Identify, strengthens and reconnect relationships with family, kin, and friends in an effort to create a plan that addresses long term support for the wellbeing, reunification and safety of the children.
  • Initiate and facilitate family support network meetings and service providers meetings with involved professionals to plan, review or process necessary information
  • Assess ongoing risk for children and families receiving services as per the Child Youth and Family Enhancement Act (CYFEA)
  • Transport parents and children as needed between appointments and scheduled family time. 
  • Complete formal documentation and ensure file standards are met; inclusion of the voice of the family in documentation
  • Provide on-call support to families 24/7 on a rotational basis


What you will bring to the role:

  • Degree in Child & Youth Care, Social Work (or)
  • Degree in Human Services (Psychology, Sociology, Education, Human Ecology or Early Childhood Development) with experience in the field. (or)
  • Diploma in Child & Youth Care or Social Work with related experience (or)
  • Certificate in Human Services Sector with extensive experience with Indigenous culture and communities.


Background Check Process & Requirements:

  • As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers. 
  • Police Information Check- Vulnerable Sector (completed within the last 6 months)
  • Child Intervention Records Check (completed within the last 6 months)
  • Registration with a professional body, if eligible (such as RSW)
  • $2 million Vehicle Liability Insurance
  • Reliable Vehicle, available for regular use and valid driver’s license
  • 5-years Driver Abstract
  • Our Children Are Sacred Youth Suicide Prevention Training or ASIST Suicide Intervention Training within 3 months of start date
  • Standard First Aid Level C CPR with 3 months of start date.


What you can expect:

Training – comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback 

Performance Coaching – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation The Family Centre will provide reasonable accommodation when requested by a qualifies applicant or employee

Compensation - Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace.

  • $49,112 to $63,892 annually
  • On-call compensation
  • 5 hour work week
  • Fully paid Group Benefit Plan
  • Wellness Program
  • 3 weeks’ vacation
  • RRSP matching
  • Ongoing paid training
  • Mileage compensation
  • Paid sick time
  • Agency-wide social events
  • First People’s Circle and People of Colour Employee Support Groups

Please send your resume and cover letter to:

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.  


The Family Centre acknowledges that we are on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the Cree, Saulteaux, Blackfoot, Métis, Dene, and Nakota Sioux. We acknowledge all the many First Nations, Métis, and Inuit whose footsteps have marked these lands for centuries.

Subscribe to our mailing list

* indicates required

Please select all that apply: